Fully Guided Tour of Warner Bros Studio Tour London – The Making of Harry Potter

It was absolutely worth it to pay for the small group tour. We only had five in our group and the guy was excellent. We got so much more information and were able to see so much more. I highly recommend.

Great tour for Harry Potter crazy fans however it isn’t suitable for kids. The guided tour was so detailed that you could be standing at the same set for up to 30 min just listening. My 7 year old got itchy feet and wanted to run around. Also to stand still listen for 2 hour straight is a lot for children and that was just the first half of the tour. I would only recommend this tour for adults who are super crazy about Harry Potter and want go through costumes and wigs one by one for example

We had a wonderful day with Kevin. He was super knowledgeable and friendly, and he really made the day special. You could really spend all day there and still not see it all, but I feel like we really crammed a lot of information/attractions in the 4.5 hours there. I felt like a little kid all day and loved every minute of it.

We hate to give them 1 star as we did not go on the tour. Our problem is of our own making but for a large company we were expecting to receive some help. We are traveling to the UK this summer 2022 and tried to book directly with Warner Brothers for the tour and the last three tickets sold out as we were trying to book them. We found Viator and saw that they had three spots available for the dates that we wanted. We were so excited as our daughter loves Harry Potter and we had never been to the UK so we wanted to surprise her with the tour. We rushed through the ordering process as to not lose the last three open spots for the tour however we do not recall seeing the dates for selection. We completed the process purchased the tickets for $600 and when we receive the confirmation email we were surprised that the tour was for the next day 5/12. As I said before this was our mistake however we thought that by contacting the company immediately they could give us some assistance and we could rebook for the correct dates. Unfortunately that was not the case we used the chat feature right away but there was no reply. We called the contact number available and did get a hold of a representative we explained our situation and that we were calling to cancel immediately so we could rebook for the correct dates. She said that she could not help us and gave us a different telephone number in the UK, we called but no answer. We called back the main number and spoke with another representative which tried to help us he took our booking number which would have our contact information and told us that we would be updated. We were expecting them to get back to us right away however we did not hear from them till the 15th telling us that they could not assist us with any help or refund. Needless to say we are very disappointed, that is a lot of vacation money down the drain. We were shocked that they would not refund the money being that we contacted them immediately after receiving a confirmation email. My advice to anyone booking with this company please make sure you double check everything when you are booking a tour online.

Our tour guide had obviously seen and loved the movies. She could answer every question and we liked that she did not sound like she was reading from a script. Although the tour was long, there was so much to see and was never boring. It was a wonderful addition to our London trip.

This private tour was SO worth the money. You get access and knowledge from a guide who knows the studio and all the little details that you wouldn’t see/know just walking around yourself. If you happen to get David as your guide, consider yourself lucky. He’s so enthusiastic about Harry Potter and loves his job. If you’re a HP fan, this is a must do!!

This tour was really worth the extra money. If you're a fan, I would definitely go for the earliest time, so you can really enjoy everything. Someone will meet you outside the train station and goes with you on the train, then onto the Warner Bros Studio bus and then hands you over to the Warner Bros Studio tour guide. Then he/she takes you on the behind the scenes tour - which was awesome. After the tour, you can reenter and go around again on your own - taking your time, taking more pictures, getting something to eat and shopping. Just make sure you know when the last return bus to the train station is.

Great day out all staff were warm and friendly tour guides especially. Guided tour provided information normally not provided.

This was so much fun. Our tour guide was extremely knowledgeable. We really felt like we were able to learn a lot about everything that went in to making Harry Potter. I really liked that they kept the groups to a smaller size. (I think it was 15) It allowed us to move around without too much trouble. Everything was just as I expected, and more.

Recommend highly the fully guided tour. Worth the expense. Guide was knowledgeable and gave us background materials we would not have gotten. Also after the tour we went back and spent more time taking pictures. Spent the whole day.